Torrid Survey at

Torrid Customer Satisfaction Survey

Do you purchase your clothing with Torrid? Do you want to share your opinion or suggestions with them? If yes, then the Torrid Survey is for you.

Torrid has its own online guest feedback survey at, where they collect all kinds of feedback and suggestions from their customers.

All the customers can share their thoughts about their experience with the Torrid store in the Torrid Customer Service Survey.

Customers’ insight will be utilized to provide a more pleasurable and satisfactory environment to the customers next time on their Torrid’s location visit. 

Other than getting better service, all those who participate in the Survey will get an exclusive coupon code redeemed to get a discount of up to $10 on the next purchase with Torrid. 

Torrid Survey

Torrid Recipt Survey comes with its own rules and requirements; you must know all the information to participate in the survey easily. 

This post will get you to know all the detailed information about the Torrid Customer Survey. After reading that, you can visit to participate in the Survey. 

Torrid Survey Details

Survey NameTorrid Customer Satisfaction Survey
Required ResidentialThe U.S.A.
Entry LimitOne entry per receipt
Age Limit18 or more
LanguageEnglish or Spanish
Prize and RewardsCoupon Code

Torrid Receipt Survey Reward

After completing the Torrid Survey, you will get a coupon code as a reward for participating in the Survey.

You can use the code for great offers and deals; the coupon code also can be used to get a discount worth $10 on your next purchase with Torrid.

Torrid Receipt Survey

Get More Rewards: Requirements

  • The receipt from the store.
  • Access to smartphone, pc, laptop or tab.
  • A reliable internet connection.
  • A valid email id.

Torrid Survey Rules and Eligibility Criteria

  • The legal residents of the United States are only allowed.
  • The participant must be 18 years of age.
  • A receipt can be used only for one survey.
  • No purchase necessary for giving feedback.
  • All the employees of Torrid are not eligible.

How to Participate in Torrid Customer Survey? Survey
  • Select the language of your preference.
  • Click on the “Next” button to start.
Torrid Customer Satisfaction Survey
  • Now enter the date and time of purchase, store number, ticket number and other details printed on your receipt.
  • Click on the “Submit” button to continue.
  • Now you will be asked questions related to your experience.
  • Give all the answers honestly and genuinely.
  • Give ratings to various aspects of Torrid based on your satisfaction level.
  • After all the questions give your personal information like name, phone number, address, and email id.
  • Submit all the details and you are done.

Alternative way – To share your thoughts offline without any purchase. You can write to Torrid. Write your reviews on a postcard with your name, date of birth, address, email id, phone number, etc., and mail it to Torrid Inc. 1400 N. Litchfield Road, G4 623-535-4634.

How to Redeem Torrid Reward?

The coupon code that you get after completing the Survey can be used to get great offers and deals.

Just write the code and bring it with you next time at Torrid’s location and show it at the time of payment. After the validation of the code, you will get the offer or deal associated with the coupon.

You can even get a discount worth $10 by using the coupon code.

Torrid Survey Code not Working?

Suppose a survey code is mentioned in your receipt and is not working. In that case, you can participate in the Torrid Survey by entering the other details from your receipt, as I mentioned above in the steps section.

You can also use the alternative way mentioned above to give feedback and suggestions to Torrid. 

Torrid Store Order by Phone

You can visit the Torrid Store, or you can use the official website of Torrid to purchase any products from Torrid. 

But Torrid also provides a call facility to book an order. You can call 1.866.867.7431 and talk with the Torrid Customer Service Representative during working hours to book your order.

Be ready with the Item and SKU number while placing the calm for order.

Torrid is closed on  

  • New Year’s Day
  • Memorial Day
  • Labor Day
  • Thanksgiving Day
  • Christmas Day

Torrid Exclusive Offers

You can get up to 35% off on your first online order with Torrid. You can sign up on their official website to keep yourself updated with bonus rewards and regularly access exclusive offers and deals. 

About Torrid

Founded in April 2001, Torrid Holding Inc. is an American retail chain of women’s clothing formerly owned by Hot Topic. Now owned by Sycamore Partners, the parent company of Hot Topic. Torrid has more than 600 stores in 36 states in the United States as of 2020. 

The torrid store is mainly focused on women’s fashion style. Torrid expanded its products in 2005 by starting dealing in accessories, jewelry, novelty t-shirts, pants, shorts, skirts, outwears, hosiery, apparel, beauty products, etc. 

Torrid follows the strategy of monitoring fashion trends closely and making direct communication with the customer, employees of fashion trends, etc., to enhance their products. Torrid also organized competitions and fashion shows to select the brand face of Torrid. 

In December 2019, Torrid released its first short film series called Torrid Stories. The story follows Barbie Ferreira on several adventures while showing off Torrid’s clothing. The second one, named “Night Out,” was the second short film with RuPaul as a special guest. 

Torrid Customer Service

  • Phone Numbers
  • U.S.A: 1-866-867-7431
  • Canada: 1-855-847-9444
  • International: 00 1 626-603-3190
  • Monday – Friday: 6AM – 7PM PT 
  • Saturday : 7AM – 7PM PT 
  • Sunday: 7 AM – 6 PM PT

Reference Links

Torrid Official Social Media Handles


That is it for this post. We have shared all the details about the Torrid Customer Satisfaction Survey, all the steps to participate in it, its rules, requirements, eligibility criteria, and other information. 

I hope you are satisfied with the post and have all the answers to your Torrid Survey questions.

So what are you waiting for? Go now to, participate in the Survey without any trouble and win the exclusive coupon code as a reward.

Leave a Comment